How Can We Help?
Owned and operated by Iron Shield Home, our team is ready to answer questions about smart locks, cameras, and more.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange a product for a different model?
Exchanges are handled through our returns process. Our team can walk you through the steps if needed.
Are your smart locks compatible with my door?
Most of our smart door locks are designed to fit standard door preparations. Each product listing includes compatibility details such as door thickness and bore-hole size, so you can confirm the fit before ordering.
Do your security cameras work with existing home networks?
Our security cameras connect over standard Wi-Fi and are designed for straightforward setup by the homeowner. Check each product page for specific network requirements and supported app platforms.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Support
Expect a thoughtful reply within 24 hours so your questions never go unanswered.
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Your personal and payment information is protected through industry-standard encryption at every step.
Carefully Curated
Every smart lock, camera, and opener is selected for reliability, modern design, and real-world usefulness.
30-Day Returns
Not the right fit for your home? Our return policy gives you 30 days to decide with confidence.
